Returns & Exchanges
At Bluemercury, we want you to be completely satisfied with your purchase. If you are not entirely happy with your selection, we accept returns of new or gently used items within 30 days of purchase for a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return and receive a prepaid shipping label.
Pack Your Items
Carefully pack the items in their original packaging or a sturdy box, ensuring all lids are tightly sealed to prevent leaks during transit.
Ship It Back
Affix the prepaid return label to your package and drop it off at any authorized shipping location or schedule a carrier pickup.
Receive Your Refund
Once our warehouse receives and inspects your return, please allow 7-10 business days for your refund to be processed and credited back to your account.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing